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Privacy Policy

Privacy Policy

Welcome to Eauscent! We value your trust and are committed to safeguarding your privacy. This policy explains how we collect, use, and protect your personal information.

Collection of Personally Identifiable Information (PII) and Other Information

Eauscent limits the collection of information to what is necessary to ensure accurate services. The following are examples of customer information that may be collected:

  • Name, address, telephone number, date of birth, and email address.
  • Descriptions of items purchased or requested.
  • Language preferences.
  • The IP address, operating system, and browser type/version used.

Our Commitment to Your Privacy

  1. No Sale of Personal Information

    • We do not sell, distribute, or lease your personal information to third parties.

  2. Behavioural Tracking for Internal Research

    • We may track user behaviour to better understand our users’ demographics, interests, and actions.
    • Examples include:
      • URLs visited before or after ours.
      • Browser details and IP address.

Credit Card, Debit Card, and Banking Information

  • Eauscent does not collect or store your credit card, debit card, or banking information.
  • All payment information is securely transmitted via payment gateways directly to the payment networks or banks.

Email Subscriptions and Newsletters

  1. Opting In

    • Customers may opt-in to receive emails and newsletters.

  2. Unsubscribing

    • To unsubscribe from emails, use the unsubscribe option in the footer of our emails or contact us at contacteauscent@gmail.com.

How Do We Protect Your Information?

  1. Secure Networks and Encryption

    • Personal information is stored behind secure networks and is accessible only by authorized personnel.
    • Sensitive information is transmitted via Secure Socket Layer (SSL) technology and encrypted in our databases.

  2. Cookies

    • You may choose to turn off cookies through your browser settings, though some site features may not function properly.
    • Orders can still be placed by contacting Customer Care at contacteauscent@gmail.com.

Disclosure of Information to Outside Parties

  • Personal information is not sold or traded to outside parties.
  • Information may only be shared with:
    • Website hosting partners or operational service providers who agree to confidentiality terms.
    • Authorities, if required by law, to enforce policies, or protect rights and safety.
  • Non-personally identifiable information may be used for marketing or advertising purposes.

Opt-Out or Modify Information

  • To update or delete your information, contact us at contacteauscent@gmail.com.
  • Please allow time for updates as there may be emails in production.

Special Note for Parents

  • We encourage children to consult their parents before submitting information on any website.
  • Parents are advised to supervise their children’s online activities and use parental control tools.

Policy Updates

  • Policy changes will only apply to information collected after the update.
  • Last updated on January 27, 2025.

Contact Us

We welcome all questions or concerns about our privacy policy.

Thank you for trusting Eauscent! Your privacy is our priority.

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