Shipping Policy
Shipping Policy
Welcome to Eauscent! We are committed to ensuring your orders are delivered to you on time and in excellent condition. Please review our shipping policy for more details.
Shipping for Standard Orders (Within India)
Delivery Timeline
- Products are typically delivered within 7 working days from the date of order placement.
- Delivery timelines may vary depending on the delivery location.
Free Shipping
- All standard orders in India qualify for free shipping.
Possible Delays
- Delivery may be affected by public holidays, natural disasters, or other unavoidable circumstances.
Tracking Information
- Customers will receive a tracking number and dispatch notification via email after the order has been shipped.
Courier Services
- We primarily ship via Delhivery, Bluedart Logistics, FedEx, and DHL.
- In regions where these services are unavailable, we use other reputable courier partners.
Delhi NCR Delivery
- Orders within Delhi NCR are typically delivered within 1-2 days from the date of dispatch.
Intra-State Orders
- Orders within the same state are typically delivered within 3-4 days from the date of dispatch.
Important Information
Order Cut-Off Times
- Orders placed after 10:00 AM will be processed for shipment the next working day.
- We do not ship on Sundays or public holidays.
Delivery Estimate
- Delivery timelines are calculated from the dispatch date and are estimates only.
Uncontrollable Delays
- We are not responsible for delays caused by exceptional circumstances beyond our control.
Order Redirection
- Once an order has been dispatched, we are unable to change the delivery address.
Change in Contact Details
- Once an order has been dispatched, we cannot update the phone number or other contact details.
Order Status
- For queries regarding delivery or tracking, please check your email or contact our customer care team at contacteauscent@gmail.com.
Support and Queries
- Email: contacteauscent@gmail.com
- Phone: +91 98880 15912
- Address: Eauscent Ventures, #1591, Sector 18-D, Chandigarh, 160018
Thank you for shopping with Eauscent!